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Managing Your PTC Desktop Product Licenses

    PTC has updated its desktop products license management system for applications like Creo, Mathcad, and more — covering both floating and node-locked licenses. In this article we have provided the key takeaways from a recent webinar delivered by Ben Muston, Senior Application Engineer at LEAP who walks through how license administrators can request, retrieve and manage licenses, including host changes, to help ensure an optimal setup for all users within your team.

    To watch the whole presentation from creating a PTC.com account through to managing licenses and hosts, start with the video below and the playlist will take you through all of the topics covered. To jump to a specific topic, use the links below.

    This article is intended to help you through the process of self-managing your PTC licenses using PTC.com, however LEAP customers having any questions or experiencing licensing issues are encouraged to reach out to LEAP’s technical team for assistance.

    Creating a PTC.com Account

    Learn how to create your own personal account on PTC.com, then link it to your company account using information such as your customer and service contract numbers.

    Managing PTC.com Account Privileges

    Learn how to set up and manage account privileges for different users on PTC.com.

    PTC eSupport Web Interface

    Learn how to access your PTC licenses and software downloads on PTC.com.

    Reviewing Licensing Hosts

    Learn how to see your company’s existing license hosts and how to create a new hosts on PTC.com.

    Retrieving Existing License from Host

    Learn how to retrieve an existing license from a licensing host on PTC.com.

    Adding a New License Host

    Learn how to add a new license host to your company’s PTC.com account – useful for when you need a license for a new machine, need to set up redundancy for floating licenses or set up a home license.

    Assign Licenses to a Host

    Learn how to assign licenses to a host, either individually or a group of licenses to a single workstation, or migrate licenses in bulk to a new license server.

    Moving Licenses from a Host

    Learn how to move licenses from one host to another, including the required cerification process using the licensing management platform on PTC.com.

    Removing Licenses from a Host

    Learn how to remove (deinstall) a license from a host on PTC.com.

    License Borrowing

    Learn how to manage license borrowing on PTC.com, allowing users to check out a license for offline use.

    We trust you found this information helpful. If you require any assistance with managing your PTC licenses, please reach out to the LEAP PTC team.

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